Questions before you order

What is the minimum project quantity?

The published guide and account quote requests use a 500 m² minimum. Contact us about other requirements.

Are website prices a binding quotation?

No. Indicative pricing only. A formal quotation will be provided after you submit your request.

How do I request samples or technical information?

Use the product enquiry links. A request is an enquiry, not a confirmed sample order or dispatch.

How is a business account approved?

Staff review company details and independently check applicant authority. A Companies House entry alone does not grant access.

When are lead time and final specification confirmed?

At formal quotation and order confirmation. No stock, delivery date or technical certification is inferred from a catalogue photograph.

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